Last updated: 07.04.2026
These Terms and Conditions (“Terms”) govern your use of the website https://okmoving.net (the “Site”) and the moving and related services (the “Services”) offered by OK Moving (“we,” “us,” or “our”). By accessing or using the Site or our Services, you agree to be bound by these Terms.
1. Using the Site
You must be at least 18 years old and legally capable of entering into binding agreements to use the Site and our Services.
You agree to provide accurate, up-to-date, and complete information when requesting quotes, making reservations, or submitting any forms. You are responsible for keeping any account credentials confidential and for all activity that occurs under your name or contact information.
We reserve the right to refuse service, terminate access, or cancel any booking at our sole discretion if we suspect a violation of these Terms or any misuse of the Site or Services.
2. Quotes, Estimates, and Reservations
All quotes and estimates provided by OK Moving are based on the information you provide, including inventory details, property access conditions, travel distances, and any special requests.
Quotes are not final and may be adjusted if actual move conditions differ from what you originally told us. The final price will reflect the services actually performed.
Reservations may require a deposit or payment authorization. Specific payment terms, cancellation policies, and conditions will be outlined in your confirmation or a separate agreement. You are responsible for carefully reviewing all details in your estimate and confirmation and notifying us promptly of any errors or changes.
3. Your Responsibilities as a Customer
You agree to:
- Ensure your belongings are properly packed and ready for transport, unless packing services are explicitly included in your booking.
- Provide safe, unobstructed access to both pickup and delivery locations — including elevators, parking, stairways, and any required building permits or approvals.
- Let us know in advance about any fragile, valuable, oversized, or special-handling items.
- Follow all applicable laws, regulations, and building rules related to your move.
- Confirm that you either own the goods being moved or have full legal authority from the owner to authorize their transport.
4. Items We Cannot Transport
We reserve the right to refuse transportation of certain items, including but not limited to:
- Hazardous, flammable, explosive, or chemical materials
- Illegal substances or items prohibited by law
- Perishable goods, live animals, or plants (unless we have agreed in writing beforehand)
If prohibited items are included without our prior knowledge, you will be fully responsible for any resulting damages, fines, or penalties.
5. Payment Terms
Payment terms are specified in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is typically required before the move, with the remaining balance due upon completion of services.
We may charge additional fees for any services or conditions not included in your original quote — for example, extra labor, additional stops, waiting time, long carries, stair carries, or changes to your inventory.
If payment is not received when due, we may charge late fees and, where permitted by law, refuse to release your goods until full payment is made.
6. Cancellations and Rescheduling
Cancellations and rescheduling are subject to the notice periods and fees outlined in your estimate, confirmation, or our cancellation policy.
Last-minute cancellations or changes may result in forfeiture of your deposit or additional charges to cover costs we have already incurred.
We may cancel or reschedule a move due to circumstances beyond our reasonable control (such as severe weather, unsafe conditions, or mechanical issues). In such cases, we will notify you as soon as possible and work with you to find a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss or damage to your belongings is limited as permitted by applicable law and any specific terms in your estimate or bill of lading.
You must inspect your goods at delivery and note any visible damage on the delivery paperwork. For concealed damage, you must notify us in writing within the time period specified in your documentation.
Our liability may be further limited based on the valuation option you choose. Additional protection options may be available for an extra fee. We are not liable for damage caused by events beyond our reasonable control, including acts of God, extreme weather, or pre-existing issues with your items.
8. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, consequential, special, or punitive damages — including loss of profits, data, or business opportunities.
- Our total aggregate liability under these Terms or for any Service shall not exceed the amount you actually paid to OK Moving for the specific move or service that gave rise to the claim.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.
9. Intellectual Property
All content on the Site https://okmoving.net, including text, graphics, logos, images, and software, is the property of OK Moving or its licensors and is protected by intellectual property laws. You may not copy, modify, reproduce, distribute, or create derivative works from any part of the Site without our prior written consent.
10. Privacy
Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://okmoving.net, you acknowledge that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state in which OK Moving primarily operates, without regard to conflict of laws principles.
Any disputes arising out of or relating to these Terms or the Services shall first be attempted to be resolved informally by contacting us at [email protected] or . If the dispute cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in our primary operating jurisdiction, and you consent to the personal jurisdiction and venue of such courts.
12. Changes to These Terms
We may revise these Terms from time to time. We will post the updated version on https://okmoving.net with a new “Last updated” date. Your continued use of the Site or Services after the changes take effect constitutes your acceptance of the revised Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
Through the contact form on https://okmoving.net
By email: [email protected]